We are pleased to announce that our web-application has been updated to be Apple iPad-compatible.
Where the drag-and-drop recipient selection functions appear on a PC, iOS4 (including iPad, iPhone and iPod Touch) users will now automatically see a check-box version (drag and drop does not work on iOS)
Flash-based charts in the Reports section will not show for now as iOS does not support Flash, we are working to port those to the iPad-compatible HTML 5 standard.
Please note that SingTel will be carrying out maintenance work on their network on the following dates:
3rd June 2010, 0100hrs – 0500hrs
9th June 2010, 0100hrs – 0500hrs
During the above periods, SMS messages sent to or received from SingTel subscribers may experience delays
We are pleased to inform that we had just applied a software update to the Portal application, you should see significantly faster loading speeds for your Campaign Reports.
Should you face any errors upon login, try refreshing your browser cache and login again. Contact us should the problems persist.
Please be informed that Starhub will be carrying out maintenance on their SMSC on 19th May 2010, 0000 to 0600 hours. All messages will be queued on our system for the above time period and be delivered to Starhub after the maintenance is done.
For any assistance required regarding this, please contact our support team or your account manager.
We are pleased to announce that the QuickSend feature now provides options for you to set Number Masking as well as to apply message templates (a feature that was previously available only via the Campaign feature).
These new functions are available via the new “Options” box found on the right side of the QuickSend page.
The “Message History” link has also been moved to within this “Options” box.
We are pleased to announce the availability of our new SMS Projection function.
If you are running a conference or seminar with a significant group of participants in a conference room setting, this feature will allow your participants to SMS in their questions or feedback, and have these messages received projected onto a large projector screen in a large-screen optimized and easy-to-ready format.
Handy features you will find useful include:
Here’s what you need to get started:
1) Pre-Requisites:
2) Instructions
i) First, logon to your web account and create a SMS Receive Campaign. Full details on how this is done can be found here
ii) Once the message start coming in, go to your Receive Campaign report. Under Messages Received, click on “View Log”. Do this for both notebooks or PCs.
iii) After clicking “View Logs”, you will see the page containing the details of the messages that have come in. For the notebook or PC that will be doing the message vetting, click on the “Star” icon next to each received message to approve it for projection on the screen.
For the notebook or PC that is connected to the projector, click on the “Projection View” link in the blue menu box, and leave the screen there.
iv) As each message is approved, you will see it appear on the projection screen as shown here!
We have just completed migrating to M1’s new SMS platform, all SMS messages to M1 subscribers will now be sent via this new M1 platform. Performance and stability so far looks great, do contact us immediately should you experience any delivery issues with your recipients who are M1 subscribers.
You may have noticed that our web application pages are now loading faster, especially pages containing contacts and reports data. This is due to an optimization exercise we have completed on our Database systems, making data retrieval more speedy.
Do provide us feedback should there be other areas you feel we can improve on to make our web application work better for you!
We are pleased to announce the availability the latest update to our Web API guide. (version 3.4)
Included in this update are details on how to send a long concatenated SMS message, examples on sending a Chinese and Binary SMS message , as well as details on our Premium Rate charging API.
The new guide can be downloaded here .
What this feature enables you is to is that using an authorised mobile number, you can send an SMS to 73333 to ‘trigger’ a full-fledged SMS broadcast to a target recipient group that exists in your Contacts.
To start using this feature, logon to your account and click on ‘My Profile’ on the top right hand corner of the page. You account page should load. Proceed then to make sure that your mobile number is entered under the Personal Info section. This mobile number will be the authorised number for trigger broadcasts for your account.
To trigger a SMS broadcast, send an SMS to 73333 in the following format:
eg. “BCAST SALES-TEAM-A Pls gather for an important meeting at 5pm today”
Another example using an iPhone shown below:
You have to make sure that the specified recipient group exists, and this only works with groups with a single-word name. (no spaces within)
Message history sent via this feature can be found under the Web API tab, click on “View API Usage” to peruse.
Please note that this feature works for Singapore users only for now.
One of the many application features we have implemented this month include the ability to “Preview” contacts within a group before sending a SMS broadcast.
This feature will appear when you try to run a SMS Broadcast campaign and come to the step where you select the recipient group to send the broadcast to. Previously, when a user reaches this step, he or she might not remember which contacts are within a recipient group and will have to skip back to the Contacts module to find out.
Not any more, when you are next at the Contacts selection page, just click on the “Preview” link next to each Group name to bring up a window that allows you to sneak peak into the contents of the group!
We are pleased to announce that the COMMZGATE Web Application now supports the input and sending of Chinese messages using your favorite Chinese character input method.
The detection of your Chinese character input is automatic and there is no other action required, your Chinese message entered will be processed accordingly and be delivered to the recipient mobile phone as a Chinese message.
Do note that the GSM standard sends Chinese messages as “double-byte” characters, as such each SMS will only be able to contain 70 characters instead of the usual 160 characters for English text
To allow multiple numbers to be posted in a single HTTP request, rather than make individual HTTP requests for each mobile number, use the following request URL path:
http://<GATEWAY URL>/gateway/SendMsgBulk.php
To send to multiple numbers, you have to separate each Mobile Number with a comma.
An example on how to send the multiple numbers is as follows:
http://<GATEWAY URL>/gateway/SendMsgBulk.php?ID=xxxx&Password=xxxxx
&Mobile=659xxxxxx,659xxxxxxxx1&Message=testbulk3&Type=A
Return codes and Message IDs for each message will be returned to you
in the following manner, separated by a colon:
01010,1_121453198798594197 : 01010,1_121453198804695867 :
This is to inform that if you or your application had sent a message to M1 subscribers between 1000hrs and 1200hrs today, the message could have encountered a slight delay.
This is due to connectivity problems at M1.
Full service resumed about 1200hrs
Please contact us at support@commzgate.com should you have any clarifications or assistance required.
The above problem does not affect users on hosted SIM cards or for sending to non-M1 mobile numbers.
The Jacobs Health Living SMS Campaign is running from 1st May to 30th Jun.
Up to S$10,000 worth of prizes to be won by messaging your entry to the SMS shortcode 76767. Each Jacobs pack will contain instructions on what to SMS in. Good luck!