We improve lives by offering tools for better communication. We do it smarter, more efficiently, and at a lower cost.

Founded in 2001, we are a pioneer in providing high-performance SMS messaging services over the Internet, and have deployed very large-scale systems at some of the largest mobile operators in the region. Over the years, the CommzGate platform has grown to include features for messaging over custom Push Notification channels, Voice channels, the official WhatsApp Business API, as well as Emergency Communications systems and systems with A.I-enabled messaging.

CommzGate Office

Our Milestones

Build one of Singapore’s 1st Direct-to-Telco SMS services, now known as CloudSMS and in use by thousands of businesses to send and receive reliable, high-performance SMS.

Developed an enterprise mobile messaging platform that has been deployed at some of the largest mobile operators in the region.

Released MACH, a push-messaging platform designed for business users.

Released PushBox, a free push-messaging mobile app that complements CloudSMS.

Released CommzGate CG-ONE, a integrated hardware SMS Gateway appliance for on-premise deployment.

Released Alert12, a cloud service for emergency communications using years of knowledge and experience derived from building specialised systems for Government customers.

In addition to being certified for ISO27001 (Information Security), we are also now certified for ISO27017 (Cloud Security) and ISO27018 (Data Privacy).

Our Customers

Our customers include many Singapore Government agencies such as Ministry of Defence, Maritime and Port Authority, Land Transport Authority, and multinational corporations such as Uber, Shell, Caterpillar and Honda. Thousands of other small businesses, churches and non-profits are also on our platform.

What makes us different

We design and run secure, dependable systems
We are engineers at heart and take pride in designing the most reliable and usable systems that you can depend on. The security of your data is very important to us and we take every measure to protect it, including implementing industry best-practices as well as being audited and certified for ISO27001 (Information Security), ISO27017 (Cloud Security) and ISO27018 (Data Privacy).

We are always at your service.
Our customers can count on us to always be always responsive. Problems raised are rapidly attended to and tracked to closure.

We believe in being honest.
This means that we provide what we say we will give you, at the agreed response time, and at the promised date. In fact, this is what keeps us in business for more than 15 years.

Our track record.
For more than 15 years, we have served small businesses, large corporations and government agencies faithfully, gained their trust and surpassed the most stringent of standards.

Have an important question?
You can reach out directly to Brandon Teo, our CEO and founder, at on Linkedin.

Our Offices

Pacific Synergy Pte Ltd (Parent Company)
CommzGate Pte Ltd
CommzGate Sdn Bhd


Town Office
CommzGate Pte Ltd
138 Robinson Road
Oxley Tower #26-01 
Singapore 068906

P: (65) 6432 8416

Admin and R&D Center
Pacific Synergy Pte Ltd
1 Commonwealth Lane
Singapore 149544

P: (65) 6475 0450
F: (65) 6475 0170


Town Office
CommzGate Sdn Bhd
Level 16, 1 Sentral
Jalan Stesen Sentral 5
KL Sentral
50470 Kuala Lumpur

P: 603 2092 9573
F: 603 2092 9201
CommzGate Office
CommzGate Office
CommzGate Office

Photos: Pacific Synergy's Singapore office customer lounge

Contact Info

P: +65 64328416 (Sales Enquires)
P: +65 64750 450 (Admin and Finance)

You can email us at
or use this contact form

General Questions & Community Help can also be directed to us via our Help Center

Customer Support

If you require support on our products, please send an email to (You will be issued an automated support ticket).

For customers on our paid support plans, you would have been assigned a contact number to call. Please email us should you not have this.

To receive email alerts on our service status, please visit here and click subscribe on the upper right corner of the webpage.

Copyright © 2001-2023 All Rights Reserved. Pacific Synergy Pte. Ltd.
Proudly certified for ISO27001 (Information Security), ISO27017 (Cloud Security) and ISO27018 (Data Privacy).
Participant of the SGNIC SenderID Registry as a Tier-1 aggregator and an IMDA SBO licensee.

CommzGate is a registered trademark of Pacific Synergy Pte. Ltd.

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