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Jakob AI

Supercharge your WhatsApp strategy with bleeding-edge Artificial Intelligence powered by the Jakob AI framework. Accelerate deployment speed of AI Chat at a fraction of conventional costs.

Increase sales. Boost customer satisfaction. Save on labor, time and money.

99% of organisations using AI-based virtual agent technology report that it increases customer satisfaction and 96% exceeded return on investment on their virtual agent investment. We promises a result that is even better.

Leveraging WhatsApp as the most widely-used mobile engagement channel, you can deploy leverage Jakob AI to:

textsms Sell your products over WhatsApp

Achieve more sales by engaging prospects in real-time, answer their most common enquiries and accept orders over WhatsApp.

textsmsHandle customer service requests

Offload the most common requests using WhatsApp AI Chat, and only direct requests to a live agent when absolutely necessary.

textsms Run targeted marketing campaigns

Maximise results on a specific goal by engaging your audience via WhatsApp, have the conversion handled by AI and measure the results with real data.

Reach Millions with Official WhatsApp

We will register your WhatsApp number via the official WhatsApp Business API, getting you a verified WhatsApp Business Profile with a 'green tick' mark issued by Facebook. This assures your customers about communicating with a trusted and verified party.

WhatsApp messages are delivered reliably via the official WhatsApp Business channel, allowing you to use AI to smartly engage customers using text, images and PDF documents.

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Fun Fact: 73% of Singapore use WhatsApp. 80% choose it as their most used app.

More Intelligent Customer Engagement

Using Machine Learning, your AI Chatbot gets smarter as it engages more. Advanced integration options makes it even more powerful with capabilities such as Optical Character Recognition (OCR) for received images, text pattern extraction into databases, deep integration into your own CRM systems and more.

stars  The Jakob AI difference

What makes Jakob AI different from other solutions?

We take care of the complexities and just make it work

Other solutions provide you a clunky web interface to design your own logic.
We speak to you to understand your requirements in layman terms and deliver you the solution.

A focus on human-like chat behaviour that will connect with your audience

Other chatbots behave like a robot or menu-based system. We deliver a chatbot that behaves like a real human.

Tightly Integrated web portal for your live agent team members

You get access to our mature and feature-packed web portal that enables your live agents and AI to work hand-in-hand,
plus a packed list of value-added features not found in other solutions.

Extremely fast deployment at the best price point in the market

Contact us to get a quote and see the difference in cost and turnaround speed, made possible only by Jakob AI technology.

Artificial + Human Intelligence = Perfect Teamwork

Conversations handled by AI agent are viewable in real-time via the 'Conversations' feature on the CommzGate Web Portal. A live agent can take over the conversation at any time or when live agent attention is needed as flagged by the AI ChatBot.
'Conversations' support multiple live agents simultaneously so your team can take shifts attending to requests.

Features in CommzGate Conversations:
1 »Live Agents login to 'Conversations' with their own user account.
2 »Each engaged mobile recipient is displayed in real-time.
3 »AI Chatbot engaging the conversation.
4 »Profile of mobile recipient can be captured and stored.
5 »Live agent can attach and send multimedia files as needed.

business  Loved by Customers

CommzGate is trusted by world-class organisations that run 24/7 mission-critical operations such as:

Pacific Light
Singapore Zoo
National Healthcare Group
Jurong Port
Various Government Agencies

...and many more!
CommzGate Web Portal

High-Performance, Extreme Capacity

With everything running in the cloud, join our many other customers who have enjoyed extreme peak performance and elastic capacity at short notice.

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ISO27001 certified security

We are ISO-27001 (Information Security) certified, providing assurance that your data is safe on our platform. We also are ready to be assessed against your internal security compliance standards.

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Pricing that beats the Competition

Jakob AI delivers a revolution in the cost of producing a truly intelligent chatbot. You will be surprised at the value we can deliver. Contact us now for a quote or ask for a demo!

https  Security-first Engineering

Our entire operation is governed by standards and audited processes that include:
Employee Code of Conduct
Data Protection Policy
Security Incident Management Policy
ISO-27001 controls such as:
Human resource security, Asset management security,
Access control security, Cryptography security,
Physical and environmental security, Operations security,
Communications security, System acquisition security,
development and maintenance security and
security of Supplier relationships

Talk to us to find out more or to receive a custom briefing!

Always Available

Our WhatsApp and Jakob AI infrastructure is hosted on dual-redundant data-centers located across geographically separate and distinct zones. This means our service will always be available when you need it to be. In fact we provide a 99.95% Service Level Agreement as part of our commitment to you.