CommzGate Alert12

Alert12 Multi-Channel Emergency Response System

Easy-to-Use Automated Escalations with Real-Time status capture
Proven and Secure

The essential tool in Emergency Preparedness and Business Continuity

When a crisis incident occurs, Alert12 plays an essential role in your emergency response workflow by contacting all members of your organisation and capturing their responses.

CG PushBox - Receive instant Push Messages sent from Cloud SMS

Activate multiple-channel alerts with 1-click

In this age of notification-fatigue, critical messages needs to get delivered by all means possible. Alert12 is cloud-based multi-channel communication system for engaging a large number of co-workers urgently and capturing their real-time status in an emergency situation. All possible communication channels are utilised in a recurring pattern until a response is received.

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Easy configuration of message, recipient and escalation workflow store as templates allows for One-Click Activation of multi-channel messages in a crisis situation.

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The appropriate communication channel, pattern and repetition behaviour can be configured depending on the urgency of each stage or scenario.

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"Advanced Mode" allow you configure and capture multiple-choice responses from your recipients, to let you know their real-time status during an emergency.

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Our "Click-to-Ack" is an unique feature allows for SMS recipients to quickly and easily respond to your broadcast message, by clicking on a URL short-link that is unique to your broadcast message.

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Your text message content is automatically converted into voice calls using our high-performance text-to-speech platform. Recipients who miss your critical text messages will be contacted via a phone call and have the message read to them, with prompts to respond using the phone's numeric keypad.

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Reports are detailed and provides breakdown on who has responded within "snapshot" timeframes. You can also export response data as a CSV file for offline analysis.

business  Loved by Customers

Alert12 is trusted by world-class organisations that run 24/7 mission-critical operations such as:

Changi Airport Group
Singapore Zoo
National Healthcare Group
Jurong Port
Various Government Agencies

...and many more!

CommzGate Web Portal

Totally Web-based, High-Performance, Easy-to-Use

With no software installation necessary, you are ready to go using any web-enabled terminal or mobile device. Join our many other customers who have leveraged the benefits of Alert12 in the shortest time possible.

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ISO27001 certified

We are ISO-27001 (Information Security) certified, providing assurance that your data is safe on our platform. We also are ready to be assessed against your internal security compliance standards.

DNC Pricing

Best Value Pricing

Leveraging cloud-based economies of scale, you will be surprised at the value we can deliver. Contact us now for a quote or ask for a demo!

https  Security-first Engineering

Our entire operation is governed by standards and audited processes that include:
Employee Code of Conduct
Data Protection Policy
Security Incident Management Policy
ISO-27001 controls such as:
Human resource security, Asset management security,
Access control security, Cryptography security,
Physical and environmental security, Operations security,
Communications security, System acquisition security,
development and maintenance security and
security of Supplier relationships

Talk to us to find out more or to receive a custom briefing!

Always Available

Alert12 is hosted on dual-redundant data-centers located across geographically separate and distinct zones. This means that Alert12 will always be available when you need it to be. In fact we provide a 99.95% Service Level Agreement as part of our commitment to you.

Copyright © 2001-2022 All Rights Reserved. Pacific Synergy Pte. Ltd., an ISO27001-certified company.
Participant of the SGNIC SenderID Registry as a Tier-1 aggregator and an IMDA SBO licensee.

CommzGate is a registered trademark of Pacific Synergy Pte. Ltd.

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